Members with annual subscription license sometimes fails to renew due to the expired credit card on file.
It is highly recommended to maintain a valid license for any live production applications. Even though the software with expired licenses will continue to work, no product updates or tech support will be provided. Members with annual subscriptions are automatically qualified to receive 40% off when it’s renewed.
To update your payment, please visit our member dashboard. It will only take 2 minutes.
Update Payment (Method 1):
Upon login, it will popup “Your recent payment failed” message where you can update your payment.
Update Payment (Method 2):
If you choose to update the credit card later, you can also find the “Update Payment Method” link in your dashboard.
You can also update the credit card payment directly from the bottom of the page.
You will continue to enjoy product updates, bug fixes, and speedy tech support until your license is expired or canceled.
Did I mention a renewal entitles 40% off?